Free Boiler / ECO4 Support in Norwich
Norwich households in an EPC band D to G home may get a free boiler or insulation through ECO4 until 31 December 2026, usually through a qualifying benefit.
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ECO measures in the Norwich City Council area
By measures per 1,000 households, the Norwich City Council area is 291st of 350 councils in Great Britain and 33rd of 45 in the East of England region.
| Measure | Norwich City Council | East of England | Great Britain |
|---|---|---|---|
| ECO measures installed | 4,202 | 267,729 | 4,453,004 |
| Measures per 1,000 households | 63.3 | 97.6 | 156.7 |
| Households helped | 3,088 | 166,811 | 2,595,218 |
| Households helped per 1,000 households | 46.5 | 60.8 | 91.3 |
| ECO3 Interim / ECO4 Flex measures | ^ | 10,189 | 277,876 |
Source: DESNZ, Household Energy Efficiency Statistics, headline release June 2026 (25 June 2026), Tables 3.4, 3.5 and 4.4, provisional, Open Government Licence v3.0. All councils: ECO measures by council.
How to get help in Norwich
Does Norwich City Council take part in ECO4 Flex?
Norwich City Council's statement of intent (version 3, 6 August 2025) includes households with a gross income under £31,000 and says to apply through FlexConnect, run by CT Eco Plus Ltd. It says the scheme runs until March 2026, so ask whether new cases are still taken. Source: Norwich City Council's statement of intent.
Is the Warm Homes: Local Grant available in Norwich?
Yes. GOV.UK lists £5,504,964 for Norwich. Norwich City Council says a home can get up to £30,000 of work if the household income is under £36,000, and you apply through E.ON. Source: Norwich City Council's Warm Homes: Local Grant page.
What other heating help does Norwich City Council offer?
Norwich City Council is upgrading council homes through the Warm Homes: Social Housing Fund. If your council home is selected, E.ON or its installer Advanced Eco may contact you about free insulation, ventilation, solar panels or an air source heat pump. Source: Norwich City Council's Social Housing Fund page.
Guides: LA Flex, Warm Homes: Local Grant. Funding from GOV.UK, 2 July 2026. Checked 8 October 2026.