Disclaimer
Important legal information about our services, eligibility, and your responsibilities.
Important Legal Notice
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. This disclaimer contains important information about the limitations of our services and your responsibilities.
⚠️ This is not financial advice. Always consult with qualified professionals before making decisions about home improvements or energy schemes.
Key Points
What We Do
We provide information and assistance for free boiler grant applications under ECO4 and related energy efficiency schemes.
What We Don't Do
We don't guarantee approval or provide financial advice.
Your Responsibility
You must verify eligibility, provide accurate information, and make informed decisions.
Limitations
We are not liable for decisions made based on our information or service outcomes.
Contents
1. Service Description
ApplyFreeBoiler.uk is run by Reliant Energy Solutions Ltd (company number 16100301, registered office 15 Cardigan Drive, Bury, BL9 9LG), a heating and insulation installer. It helps households in England, Scotland and Wales understand, apply for and get work done under energy efficiency schemes, mainly the ECO4 (Energy Company Obligation) scheme, which is an obligation on energy suppliers regulated by Ofgem.
What We Provide:
- • Information about free boiler grant schemes
- • Eligibility checking tools and guidance
- • Application assistance and form completion
- • Home surveys and installation under the scheme rules
- • Educational content about energy efficiency
- • Customer support and guidance
What We Do NOT Provide:
- • Financial advice or guarantees
- • Legal advice or representation
- • Guaranteed approval for grants
- • Emergency heating services
2. Eligibility Disclaimer
While we provide tools and information to help assess eligibility, we cannot guarantee that you will qualify for any grant or scheme.
Important Limitations:
- • Eligibility criteria can change without notice
- • Final eligibility is determined by scheme administrators
- • Property surveys may reveal additional requirements
- • Funding availability varies by region and time
- • Previous installations may affect eligibility
No Guarantee of Approval
Our eligibility checks are preliminary only. Final approval depends on official scheme administrators, property surveys, and current funding availability. We cannot guarantee that any application will be approved.
3. Information Accuracy
We strive to provide accurate and up-to-date information, but we cannot guarantee the completeness, accuracy, or timeliness of all information.
Our Commitment
- • Regular updates to scheme information
- • Verification of official sources
- • Clear indication of information sources
- • Prompt correction of known errors
Limitations
- • Information may become outdated
- • Scheme rules can change suddenly
- • Regional variations may apply
- • Third-party information not verified
Recommendation: Always verify information with official sources such as Ofgem, your energy supplier, or local authorities before making decisions based on our information.
4. Financial Disclaimer
We are not financial advisors and do not provide financial advice. Any financial information provided is for informational purposes only.
Not Financial Advice
The information provided on this website does not constitute financial advice. We recommend consulting with qualified financial advisors, energy assessors, or legal professionals before making any financial decisions related to home improvements or energy schemes.
What We Don't Advise On:
- • Investment decisions
- • Mortgage or loan applications
- • Insurance requirements
- • Tax implications
- • Property valuations
What We Recommend:
- • Consult qualified professionals
- • Get multiple quotes
- • Read all terms carefully
- • Understand your obligations
- • Keep records of all communications
5. Installation Disclaimer
Surveys and installations booked through this site are carried out by Reliant Energy Solutions Ltd under the ECO4 scheme rules.
Before Work Starts
- • Final eligibility is decided under the scheme rules after a survey
- • What is installed depends on the survey and on what the scheme will fund
- • Not every home that applies will qualify
- • Report any problem with our work to us first
Your Rights:
- • Choose your own installer
- • Get multiple quotes
- • Request references
- • Check installer credentials
- • Report issues to relevant authorities
Your Responsibilities:
- • Provide accurate property information
- • Allow access for surveys
- • Follow installer instructions
- • Maintain the installed system
- • Report issues promptly
6. Third-Party Services
Our website may link to or integrate with third-party services. We are not responsible for the content, policies, or practices of these external services.
External Links
Links to government websites, energy suppliers, and other resources
We do not endorse or control these external sites
Third-Party Tools
Eligibility checkers, calculators, and assessment tools
Results are provided by external services
Payment Processors
Secure payment processing for any fees
Subject to processor terms and conditions
Analytics Services
Website analytics and performance monitoring
Data collection subject to their privacy policies
Important: When you use third-party services, you are subject to their terms of service, privacy policies, and other applicable agreements. We recommend reviewing these before using any external services.
7. Liability Limitations
To the maximum extent permitted by law, we limit our liability for any damages arising from the use of our services.
Excluded Damages
We are not liable for:
- • Indirect or consequential damages
- • Loss of profits or business opportunities
- • Property damage from installations
- • Personal injury or health issues
- • Data loss or security breaches
- • Delays in service delivery
Maximum Liability
Our total liability for any claims arising from the use of our services shall not exceed the amount paid by you for our services, or £100, whichever is greater.
Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to government actions, natural disasters, or technical failures.
Consumer Rights: This disclaimer does not affect your statutory rights as a consumer under UK law. If you are a consumer, you have certain rights that cannot be excluded by contract.
8. User Responsibilities
By using our services, you agree to certain responsibilities and obligations.
Information Accuracy
- • Provide accurate personal information
- • Update information when it changes
- • Verify eligibility requirements
- • Check property details
- • Confirm benefit entitlements
Legal Compliance
- • Comply with all applicable laws
- • Not use services for fraudulent purposes
- • Respect intellectual property rights
- • Follow website terms of use
- • Report suspected fraud or abuse
Due Diligence
You are responsible for conducting your own research, verifying information, and making informed decisions. We provide assistance but cannot make decisions for you or guarantee outcomes.
9. Scheme Changes
Government schemes and eligibility criteria can change at any time. We will update our information as soon as possible, but there may be delays in reflecting changes.
Types of Changes
- • Eligibility criteria modifications
- • Funding allocation changes
- • Scheme deadlines and extensions
- • Required documentation updates
- • Regional variations and pilots
- • New scheme introductions
Our Response
- • Monitor official announcements
- • Update website information promptly
- • Notify users of significant changes
- • Provide guidance on new requirements
- • Maintain historical information
Your Response
- • Check for updates regularly
- • Verify current requirements
- • Contact us with questions
- • Follow new procedures
- • Allow time for processing
10. Jurisdiction and Governing Law
This disclaimer and our services are governed by the laws of England and Wales.
Governing Law
This disclaimer and any disputes arising from the use of our services shall be governed by and construed in accordance with the laws of England and Wales.
Jurisdiction
Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in Scotland or Northern Ireland.
Consumer Rights
If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts. This does not affect your statutory rights under consumer protection laws.
11. Contact Information
If you have questions about this disclaimer or need clarification on any points, please contact us:
Legal Inquiries
Response Time
We aim to respond to legal inquiries within 5 business days. For urgent matters, please call us directly.
Note: For complaints about an installation, contact us first. For complaints about the scheme itself, contact Ofgem.